A trusted partner of the world’s largest automakers

Based in Zambia since 1934, Vehicle Centre Zambia Ltd is the exclusive distributor of Ford Motor Company. It sells a wide range of new passenger and commercial vehicles under the Ford brand.

Broad local reach to guarantee efficiency

Based in Lusaka, Vehicle Centre Zambia Ltd provides cross-country coverage. Boasting an outlet in Lusaka and Kitwe, Vehicle Centre Zambia Ltd can offer its customers greater responsiveness and availability.

Successful customer-focused organization

Vehicle Centre Zambia Ltd leverages the logistics capabilities of the CFAO Group, particularly its storage platforms in Europe, to ensure availability and short delivery lead times for vehicles and spare parts.

A team of over 68 highly qualified, competent professionals work together to deliver customer satisfaction and service excellence while respecting the demands of automakers and complying with international standards.

Service excellence: an ongoing commitment

Boasting modern, spacious facilities and leading-edge technology, Vehicle Centre Zambia Ltd offers a comprehensive range of customer support services before, during and after a sale, meeting its customers’ every need:

• Financing solutions
  To help make customers’ projects a reality, Vehicle Centre Zambia Ltd offers credit solutions developed with partner banks.
• Trade-in options
  For the purchase of a new vehicle, Vehicle Centre Zambia Ltd offers buyers the opportunity to trade-in their old vehicles.
• B2B services
  Vehicle Centre Zambia Ltd offers its business customers and partners bespoke assistance and a unique fleet management system as well as travelling workshops, etc.
• Manufacturer’s warranty
  All vehicles and parts sold by our network come with a manufacturer’s warranty.
• Original parts
  To provide reliable service in accordance with the highest standards and guarantee long-lasting products, Vehicle Centre Zambia Ltd only uses original spare parts made by the marques it distributes.
• Bespoke maintenance agreements
  Vehicle Centre Zambia Ltd offers different maintenance agreements that can be amended over time and adapted to mileage.
• Round-the-clock breakdown assistance
  Vehicle Centre Zambia Ltd offers its customers round-the-clock breakdown assistance.
• After-sales services
  Vehicle Centre Zambia Ltd provides a broad spectrum of after-sales services using leading-edge technology and highly qualified staff trained regularly by car manufacturers.